The return or exchange of the product in is not accepted. We can offer you a revise service based on your requirement. Product can not be returned after the laundry.īy considering the uniqueness of the product in the event of the product is in Custom Made. Please make sure the product is unused and send it back to us within 7 days after you receiving it. We will arrange your request for exchange or refund. Please contact our customer service as soon as possible. In case the serious damage or obvious color differentia that you made on the order when have the product received. The problems related to material differentia from the buyer’s imagination or when buyer using the product but not beautiful enough and the color is not fit etc which we will not regard them as the quality problem. Quality problem shall refer to product blemish such as holes or serious discolored and craze on the product. The quality problem is not included with color aberration.
#Omega chronograph Pc#
Customer shall submit the photographs to IDOLWATCHES.BIZ and IDOLWATCHES.BIZ may have the designated personnel to take the dispute and a reply will be offered within 24 hours.Ĭolor aberration is existed due to the color effect by the PC monitor and weather condition. Quality problem can be defined as obvious quality defects, not following the customization requirement of customer and size deviation from the original size criteria as well as required measurements.įor the dispute on size deviation, please take some photographs on the merchandise by laying it on the ground and place a tape ruler to measure out the problem. In essence this means that faulty products can be returned to IDOLWATCHES.BIZ, we will make the repairs or instant exchange and ship them back to you.Īddress for return is submitted in the meanwhile of acquiring the return merchandise authorization (RMA). This is in addition to the normal quality assurance checks that all the goods have passed in the factory line.Īll our products are covered by a 7-day policy for return and 14-day policy for exchange. We have a QA team who tests your ordered products are functioning correctly before they are packed and sent to you. We check all of your orders during the packing stage to make sure that the right accessories are included. IDOLWATCHES.BIZ chooses products to sell based on their excellent designs and proven reliability. 7-day Policy for Return and 14-day Policy for Exchange All IDOLWATCHES.BIZ Products!
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